Privacy Policy

At Creativeartshirts, operated by HUGO ECHOMARKET LLC, we take your privacy seriously and are committed to protecting the personal information you share with us. As a brand serving families and customers of all ages, we place a strong emphasis on transparency, security, and responsible data handling.

This Privacy Policy explains what information we collect, how and why it is used, and the measures we take to safeguard your data when you browse our website or make a purchase.

1. Information We Collect

We collect personal information only when it is necessary to deliver our services, fulfill orders, or improve your experience. Whenever data is requested, the purpose of collection is clearly stated.

Contact and Order Details
When you place an order, create an account, or contact our support team, we may collect information such as your name, email address, shipping address, billing address, and order-related details. This information allows us to process transactions, deliver products, and provide customer support.

Payment Information
All payments are processed securely through reputable third-party payment providers. Creativeartshirts does not store, process, or have direct access to your full credit or debit card details. Payment data is handled exclusively by PCI-compliant processors.

Log and Usage Data
Like most websites, we automatically collect limited technical information such as IP address, browser type, device information, pages visited, and access timestamps. This data helps us monitor website performance, maintain security, and understand how visitors interact with our site.

2. How We Use Your Information

The information we collect is used only for legitimate and necessary business purposes, including:

• Operating, maintaining, and improving our website and services

• Processing and fulfilling customer orders accurately and efficiently

• Sending order confirmations, shipping notifications, and essential service-related messages

• Enhancing your shopping experience and optimizing product offerings

• Detecting, preventing, and responding to fraud, abuse, or unauthorized activity

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Security and Protection

Protecting your personal information is a priority. We use appropriate technical and organizational safeguards to prevent unauthorized access, misuse, or disclosure.

Encrypted Connections
All sensitive data transmitted through our website is protected using SSL (Secure Socket Layer) encryption.

Secure Payment Processing
Transactions are handled by trusted, PCI-compliant payment gateways that meet industry security standards.

Limited Internal Access
Access to personal data is restricted to authorized personnel who require it solely for operational and customer service purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and user experience. Cookies help us:

• Remember your preferences and settings

• Enable essential features such as shopping carts and secure sessions

• Analyze website traffic and usage trends

• Improve site performance and navigation

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.

5. Third-Party Services

Our Privacy Policy applies only to Creativeartshirts. It does not cover third-party websites, services, or platforms that may be linked from our site, including payment processors or analytics providers. We encourage you to review the privacy policies of those third parties to understand how they handle your information.

6. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your personal data, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information, subject to legal or operational requirements

Privacy-related requests can be submitted by contacting our support team, and we will respond in accordance with applicable laws.

7. Children’s Privacy

Protecting children’s privacy is especially important to us. Our website is intended for use by adults, and we do not knowingly collect personal information from children under the age of 13. If you believe that a child has submitted personal data through our website, please contact us immediately so we can take appropriate action and remove the information promptly.