Cancel/ Change Order

At Creativeartshirts, we believe that shopping for children’s clothing should feel easy, reassuring, and completely stress-free for parents. To balance fast order fulfillment with reasonable flexibility, we’ve outlined our policies below regarding order changes, cancellations, and shipping address accuracy. These guidelines help us ensure every order is prepared carefully while maintaining clear expectations for our customers.

1. Order Cancellation or Modification

We understand that parents may need to make quick adjustments after placing an order. For this reason, we offer a short modification window immediately after checkout.

4-Hour Adjustment Window
You may request to cancel or modify your order — including changes to size, color, or selected items — within 4 hours of placing your order.

How to Request Changes
To request a cancellation or modification, please contact us as soon as possible via email and include your Order Number. Providing accurate details allows our team to assist you quickly and efficiently.

Processing Limitation
Once the 4-hour window has passed, orders are automatically moved into production and packaging. At this stage, we are no longer able to make changes or accept cancellations. This process helps us maintain fast handling times while ensuring each child’s outfit is prepared with care and attention to detail.

2. Shipping Address Accuracy

Accurate shipping information is essential to ensure timely and successful delivery.

Customer Responsibility
Please carefully enter and review all shipping details at checkout, including the recipient’s full name, street address, apartment or unit number (if applicable), city, state, and ZIP code.

Address Verification
We strongly recommend double-checking your address before submitting your order. Even small errors or missing details can result in delivery delays or failed shipments.

Liability Notice
Creativeartshirts is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer.

Returned Packages
If a package is returned to us due to an address error, an additional shipping fee may be required to resend the order.

3. Customer Support

Our customer support team is always here to help. If you have questions about your order, need assistance within the allowed modification timeframe, or require general support, please don’t hesitate to contact us. We’re committed to making your experience with Creativeartshirts smooth, transparent, and worry-free from checkout to delivery.