01. Refund Eligibility

At Creativeartshirts, once your returned denim item has been received and inspected by our warehouse team, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on the condition of the garment.

To ensure a successful refund, items must remain in their original state: unworn, unwashed, and with all professional tags intact.

02. 6-Day Processing Guarantee

We value your time and financial security. If your return is approved, your refund will be processed immediately. Creativeartshirts guarantees that the credit will be applied to your original method of payment within 6 business days.

Please note that depending on your financial institution or credit card issuer, it may take a few additional days for the transaction to officially post to your statement.

03. Zero Fee Commitment

In accordance with our customer-first philosophy, we do not charge any restocking fees or administrative costs for processing your refund. You will receive a refund for the full value of the product(s) returned, ensuring a risk-free shopping experience at creativeartshirts.com.

04. Late or Missing Refunds

If you haven’t received a refund after the 6-day window, we recommend the following steps:

• Check your bank account again for any pending transactions.
• Contact your credit card company, as it may take some time before your refund is officially posted.
• Contact your bank to inquire about processing times for incoming credits.

If you’ve done all of this and you still have not received your refund, please contact us at support@creativeartshirts.com.

05. Sale & Promotional Items

Refunds for items purchased during a promotional period or on sale will be issued at the actual price paid at the time of checkout. Original shipping costs ($6.99) are non-refundable unless the return is due to an error on our part.